Privacy Policy

Privacy Policy for

This privacy policy applies to the website, which is owned and operated by F12 Media, a web design agency in Calgary, AB. This policy explains how we collect, use, and disclose personal information from our website visitors and clients.

Personal information is any information that can identify you as an individual, such as your name, email address, phone number, or payment details. We only collect personal information that you voluntarily provide to us when you use our website, contact us, request a quote, or hire us for our services. We do not collect personal information from third parties or use cookies or other tracking technologies to track your online activities.

We use your personal information for the following purposes:

  • To communicate with you and respond to your inquiries
  • To provide you with the services you requested and fulfill our contractual obligations
  • To process your payments and issue invoices
  • To send you newsletters, promotions, and other marketing materials that may interest you, with your consent
  • To improve our website and services and measure our performance
  • To comply with legal and regulatory requirements and protect our rights and interests

We do not sell, rent, or share your personal information with any third parties, except as required by law or with your consent. We may disclose your personal information to our service providers who help us with our website hosting, payment processing, email delivery, or other functions that are necessary for our business operations. We ensure that these service providers only access your personal information for the purposes we specify and that they protect it with appropriate security measures.

We store your personal information on secure servers located in Canada. We retain your personal information for as long as necessary to fulfill the purposes for which we collected it or as required by law. We use reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, modification, or disclosure.

You have the right to access, update, correct, or delete your personal information that we hold. You can also withdraw your consent to receive marketing communications from us at any time. To exercise these rights, please contact us at We will respond to your request within a reasonable time frame and in accordance with applicable laws.

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website and indicating the date of revision. Your continued use of our website or services after the update constitutes your acceptance of the revised policy.

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at We are committed to resolving any issues in a fair and timely manner.